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Request Audio/Visual Support Online!

Request Audio/Visual Support Online! Wishing there was a quick and easy way to request support for that big presentation? Take heart, CITS is developing a self-service help desk online to help employees request the services you need quickly and easily, right from the convenience of your desktop.   You

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Change Happens: Include Technology in the Plan

Change Happens: Include Technology in the Plan One certainty in the life cycle of a university is the inevitable necessity of construction, renovation and demolition. In over 140 years, Alcorn has certainly seen its share of each, especially in recent years. Since technology has become more prolific an

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Customer Service High on Priority List

Customer Service High on Priority List Although CITS has been on a leadership merry-go-round for awhile, improving our customer service has been an internal goal that each staff member has committed to work toward. The world of technology, and that special breed of zany practitioners, has come out o

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Protecting Your Cyber Identity

Protecting Your Cyber Identity Recently we’ve all seen familiar companies and websites fall victim to various cyber attacks which compromise the security of personal consumer data. Some attacks are pranks which do little to no serious damage; but some actually cause frustrating disruptions in service or

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Blackboard Learning System Upgrade

Blackboard Learning System UpgradeCITS has successfully upgraded the Blackboard Learning System from version 8.0 to version 9.1. The system is now available for use by students and faculty.

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Banner Server Upgrade

Banner Server UpgradeThe Center for Information Technology Services (CITS) is working to upgrade the BANNER UNIX server. BANNER and the auxiliary systems (Banner Self Service, Online Class Attendance, ASUCOPS, etc.) will be unavailable on Monday, August 9th 2010 from 6

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Important Phishing Alert

Important Fishing AlertAlcorn State UniversityAttention Students, Faculty and Staff A number of users report receiving the below email messages about "upgrading Email Security". THIS MESSAGE IS A HOAX DO NOT RESPOND CITS WILL NEVER ASK YOU YOUR PASSWORD. Please verify

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