DINING SERVICES POLICIES AND PROCEDURES 

 

CAMPUS DINING 

Alcorn State University has an exclusive contract for providing dining services on the Lorman campus. This contract is held with Sodexo. The exclusive contracts are done to enable a guaranteed level of business for the potential contractor. As part of this contract, a commission on all sales is returned to the institution.  Sodexo is required to have liability insurance. In addition, as the University’s legitimate dining service provider, the state of Mississippi coverage is also in effect. Any outside contractor, even if used for off-campus events, should be providing comparable liability coverage. If this coverage is not available, the individual sponsoring the event could be held liable as the state’s insurance policy may not be in effect.

 

POT LUCKS 

It is difficult to prohibit offices from having Pot Luck socials with homemade food. The primary concern with Pot Lucks will be one of liability. The individuals hosting the event will be assuming the liability for any food-borne illness that results. Pot Lucks are permitted by the dining contract.

 

GOLD CARD & MEAL PLANS 

Students are required to present their Gold Card to the Sodexo dining attendant at each meal. Meal plans and Gold Cards are not transferable; therefore, each student is required to use his or her Gold Card.  Students are permitted unlimited seconds on all items in the main dining hall except on theme nights.

  

REMOVAL OF FOOD OR PROPERTY FROM THE DINING HALL 

All foods served in the cafeteria are to be consumed in the dining room. No food may be taken out of the Dining Hall.  Plates, Glasses, Silverware, Trays, etc., are the property of Sodexo and may not be borrowed or removed from the Dining Hall.  Anyone violating this policy will be subject to disciplinary action by the Office of the Dean of Students. Any incident involving theft from Dining Services is a criminal act and will be reported to the Campus Police Department.

 

REFUNDS

There are no monetary rebates, reimbursements, or allowances for meals or days which dining service contract patrons miss. If prior arrangements are made with Dining Services, sack lunches may be substituted for missed meals.

 

5.5.6 CATERING 

Sodexo Services has exclusive rights to provide food service catering for the University.  If interested in food for an event, please contact the Sodexo Catering Office at (601) 877-4065 or visit the website at http://alcornstatedining.com/catering/index.html.

 

CONTRACT 

A signed Meals Request form and a Catering Event form must be received by the Sodexo Catering Office 7 days prior to the event in order to process the order. Without these signed forms, the order will not be processed.

 

RATE INFORMATION  

Sodexo is NOT responsible for the rental or setup of ANY tables or chairs. All rates for labor are subject to change. 

GUARANTEE NUMBER

The policy requires a final guaranteed number 72 hours prior to the event. This number will provide the count for minimum billing unless the number present exceeds the guarantee. Sodexo will provide food and services for 5% above the guarantee.

BILLING/PAYMENT  

Payment must be received 2 days prior to the execution of your catering event. Accepted forms of payment include Visa, Master Card, American Express, certified check, purchase orders, department accounts and foundation accounts. Unfortunately, we DO NOT accept cash or personal checks.

It is the University’s policy for purchase orders to be printed and submitted to the Sodexo Catering Office prior to delivery/pickup. If purchase order is not submitted, the right to refuse service can be executed.

A detailed invoice will be sent to the billing contact after the event. Payment is due within 14 days of the dated invoice.

 

CANCELLATIONS

If catering plans need to be cancelled, a 48-hour notice is required to avoid charges for any incurred expenses. Cancellations are to be made to the attention of the Catering Manager or his/her assigned designee at (601) 877-4065.

ENTRÉE SELECTION

A single entrée selection is recommended for all meal functions. If a second selection is necessary, the exact number of each entrée must be guaranteed 72 hours prior to the event. Special dietary requests can be accommodated with prior notice. The higher cost of the entrée prices will be charged for all entrees.

LEFTOVERS 

Health regulations prohibit leftovers to be taken after a catered event. 

HOURS OF OPERATION

Sodexo operates the Dr. Clinton Bristow Jr. Dining Facility, Starbucks (located on the 1st floor of the J. D. Boyd Library), Pizza Hut and Sub Connection (both located in the J. D. Boyd Student Union Building).   

 Regular Business Hours for the Dining Hall 

 Days Meals Time 
 Monday - Friday  Breakfast 7:00 am - 9:00 am 
   Lunch 11:00 am - 1:30 pm
   Dinner 4:30 pm - 6:30 pm 
Saturday - Sunday  Brunch 11:00 am - 1:30 pm
   Dinner 4:30 pm - 6:30 pm

Regular Business Hours for Pizza Hut and Sub Connection 

Monday - Friday   10:00 am - 10:30 pm
Saturday - Sunday   6:00 pm - 10:30 pm

Regular Business Hours for Simply To Go 

Monday - Friday   8:00 am - 10:30 pm
Saturday - Sunday   Closed

Regular Business Hours for Starbucks 

Monday - Thursday    8:00 am - 10:30 pm
Friday    8:00 am - 2:00 pm
Saturday    Closed
Sunday    5:00 pm - 10:30 pm
 
 

RETURN TO AUXILIARIES POLICIES & PROCEDURES.