Known Issues

This page contains a list of known issues with Alcorn State's current instance of the Blackboard Learn system (version 9.1 April 2014 release). These are issues that typically affect a large set of users within the Blackboard Learn and Blackboard Collaborate systems. Each issue listed contains info such as the description of the issue, known workarounds (when available), and fix dates/conditions (when available). Please note that the Center for Information Technology Services (CITS) is aware of all the issues listed on this page.


known Issues

There are currently no known issues that are unresolved at this time. 


Resolved Issues

Issue Description Workaround Date Resolved
Incorrect Time Zone The time zone displayed on all timestamped items was listed in Eastern Time, not Central Time No workaround is available for this issue.  9/18/2014
SafeAssign Errors When attempting to access SafeAssign, instructors are experiencing Access Denied Errors, and various students are having trouble submitting to SafeAssignments. No direct workaround is availabe for this issue  9/18/2014
SIS Integration Not Dropping Enrollments/Assignments Our script that pulls user and enrollment data into the Blackboard system is currently not disabling user/enrollment data. This means that students will continue to see courses in the Blackboard Learn system that they've already officially dropped. Instructors will see courses that they are no longer assigned to alongside the courses to which they had been previously assigned to but are no longer assigned.   No workaround is available for this issue.  9/18/2014