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Donna Hayden

Title: Director, Administrative Technologies

Phone: 601-877-6125

Email: dhayden@alcorn.edu

Duties:
The Director of Administrative Technology has the primary responsibility for overseeing the activities, products and services of the University's administrative computing support team.

Administrative computing includes but is not limited to Banner, Blackboard, Online Self-Service Applications, Adhoc Reporting, Application Integrations (ASU Cops, Online Registration, Reports on Demand, etc.) and enhanced software packages (Monarch, MSOffice, etc.)

The Director will supervise the purchase, development, maintenance, enhancement, and reliability for all of the centrally-supported administrative systems and institutional data assets. Working with the Chief Information Officer and other members of the CITS management team, the Director of Administrative Computing is an integral part of the University's IT management structure.

Specific duties include, but are not limited to, the following:
1) Supervise programmer analysts, including team management, work assignments, job performance, and project prioritization.
2) Provide forward-looking plans and strategies for institutional administrative systems and processes.
3) Serve as a liaison between CIT S and the many administrative offices at the University, especially related to administrative systems and services.
4) Participate in system development (as time and resources allow) and deployment.
5) Serve as a major influence and decision-maker in the CIT management team.