Customer Service Feedback Form - Alcorn State University

Customer Service Feedback

We welcome your compliments, complaints, and suggestions. Your feedback will help us improve the quality of our information and the services we provide.

The purpose of this form is to collect feedback from members of the Alcorn State University community about their interactions with our departments. You will find a space at the bottom of this form to provide detailed feedback.

Thank you for sharing your experience. We are committed to using your feedback to make our support better.

There was an error sending your message. Please try again later.

First Name *

Last Name *

Email Address:

Phone Number: *

Date of Interaction: *

Time of Interaction:

Priority/Urgency of Response: *

Low (general feedback)

Medium (needs attention)

High (urgent matter)

Select Area/Department for Feedback: *

Academics *

Athletics *

Finance, Administrative Services, and Operations *

Institutional Advancement *

Research and Sponsored Programs *

Student Affairs *

Other Area/Department: *

Please take a moment to provide your feedback below; we would love to hear your thoughts to better understand your needs and enhance our work environment.

Please be sure to include:

What happened
Who was involved (if applicable)
The desired outcome
Any suggestions for improvement

Description of Interaction or Experience: *

File Attachment

Choose File

Best Time to Contact You? *

Morning (8am-12pm)

Afternoon (12pm-5pm)

Evening (5pm-8pm)

By submitting this form, you consent to the collection and use of your personal information to process your feedback. We use data exclusively to improve our services, and we may contact you regarding your inquiry, usually within 3-5 days. In accordance with the Alcorn State University Privacy Policy, we do not share your information with third parties for marketing purposes.