Where Knowledge and Character Matter ®

About CITS

The Center for Information Technology Services, as an administrative function of Alcorn State University, is charged with ensuring the University has the equipment, services, support and personnel required to support the institutional initiatives. The leadership of CITS uses the goals, objective, mission and vision of the University as the foundation for technology development and strategic alignment.

CITS Mission, Vision and Principles

Mission

The Center for Information Technology Services is committed to adopting, promoting, deploying and supporting the latest advances in technology to enhance the scholarship, research and outreach initiatives of Alcorn State University.


Vision

The Center for Information Technology Services will serve as a valued strategic resource; Applying appropriate technology to accomplish the objectives of the University. CITS strives to be an inspiration in operational efficiency amongst Campus Departments and of technical innovation amongst Campuses across the nation.

Operational Principles

These ideas will guide the planning and operation of CITS moving forward:
Enhance the User Experience
Standardization in both applications and procedures
Security balanced with accessibility
Risk must be contained
Manageability over novelty
Integrity of delivery


Hours of Operation

CITS services are available during the following hours of operation: Monday through Thursday from 8 a.m. until 5 p.m. and Friday from 8 a.m. until 4 p.m.

The hours of operation are subject to change. For issues that arise outside normal hours of operation, please leave a request for service via voice mail at ext. 6182 or send email to helpdesk@alcorn.edu. Requests will be processed in the order in which they are received.

Committees

    • University Committee on Education Technology Planning
    • University World Wide Web Committee
    • Ellucian Higher Education Administrative Software Implementation Teams