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ASU Canvas Help

Welcome to the ASU Canvas Help Pages! Here, you can find a various support resources for Canvas, our University's chosen LMS and system for offering both online courses as well as offering supplemental materials for some face-to-face courses.


Student Help Resources

CALL FOR HELP!

If you need immediate assistance with Canvas issues and you're off campus or can't find our help team on campus (Administration Building Room 300, Lorman campus), you can call the number below at any time 24 hours a day, 7 days a week, for assistance with the Canvas system.

1-855-589-6656 (available 24/7)


Canvas Student Basics Guide

The Canvas Student Basics Guide covers the core knowledge needed for students to access and use the Canvas system, step-by-step, as well as computer requirements for using the Canvas system.

Download/View the Student Basics Guide

Canvas Overview for Students

New to Canvas? Click the button below for a video tutorial on the core basics of Canvas. This video covers all of the main things you'll need to know about to get into Canvas and get the work done!

View the Canvas Overview Video Tutorial (for students)

How to Set Up Your Alcorn Student Email Account

Before you can get started with Canvas, you'll need to know your Alcorn Student Email address as well as the password to access your Alcorn Student Email account because that's what you use to log in to the Canvas system. Click the button below to learn how to set up your Alcorn Student Email Account.

Learn How to Set Up Your Alcorn Email Account


Faculty Help Resources

CALL FOR HELP!

If you need immediate assistance with Canvas issues and you're off campus or can't find our help team on campus (Administration Building Room 300, Lorman campus), you can call the number (specifically for faculty!) below at any time 24 hours a day, 7 days a week, for assistance with the Canvas system.

1-855-590-7763 (available 24/7)


Canvas Instructor Basics Guide

The Canvas Instructor Basics Guide covers the core knowledge needed for instructors to access and use the Canvas system to host and teach online courses as well as computer requirements for using Canvas.

Download/View the Instructor Basics Guide

BigBlueButton Conferences Tutorial

Click the button below for a tutorial on the BigBlueButton conference software for instructors. This is the software that is the (temporary) replacement for Blackboard Collaborate.

View the BigBlueButton Tutorial