Welcome to the ASU Canvas Help Pages! Here, you can find a various support resources for Canvas, our University’s chosen LMS and system for offering both online courses as well as offering supplemental materials for some face-to-face courses.
Student Help Resources
CALL FOR HELP!
If you need immediate assistance with Canvas issues and you’re off campus or can’t find our help team on campus (Administration Building Room 300, Lorman campus), you can call the number below at any time 24 hours a day, 7 days a week, for assistance with the Canvas system.
1-855-589-6656 (available 24/7)
Canvas Student Basics Guide
The Canvas Student Basics Guide covers the core knowledge needed for students to access and use the Canvas system, step-by-step, as well as computer requirements for using the Canvas system.
Download/View the Student Basics Guide
Canvas Overview for Students
New to Canvas? Click the button below for a video tutorial on the core basics of Canvas. This video covers all of the main things you’ll need to know about to get into Canvas and get the work done!
View the Canvas Overview Video Tutorial (for students)
BigBlueButton Tutorial for Students
Students, you may have to attend a live lecture from your instructor, and BigBlueButton is the most common way instructors do that on Canvas. Click the link below to learn more about how to join a BigBlueButton session in a Canvas course.
View the BigBlueButton Video Tutorial
How to Set Up Your Alcorn Student Email Account
Before you can get started with Canvas, you’ll need to know your Alcorn Student Email address as well as the password to access your Alcorn Student Email account because that’s what you use to log in to the Canvas system. Click the button below to learn how to set up your Alcorn Student Email Account.
Learn How to Set Up Your Alcorn Email Account
Getting Wi-Fi on Campus
If you’re on one of Alcorn’s campuses, you may want to use a wireless internet connection to reach our Canvas system. To do that, you’ll need to know your network key to access the campus Wi-Fi networks. You can learn more about how to do that by clicking the button below.
Get Wi-Fi on campus
Respondus LockDown Browser
For some of your courses, your instructors may require you to use the Respondus LockDown Browser for some Canvas Quizzes. You can click the button below to take the download and install the Respondus LockDown Browser on your computer.
Learn how to get LockDown Browser Download LockDown Browser
Faculty Help Resources
CALL FOR HELP!
If you need immediate assistance with Canvas issues and you’re off campus or can’t find our help team on campus (Administration Building Room 300, Lorman campus), you can call the number (specifically for faculty!) below at any time 24 hours a day, 7 days a week, for assistance with the Canvas system.
1-855-590-7763 (available 24/7)
Canvas Instructor Basics Guide
The Canvas Instructor Basics Guide covers the core knowledge needed for instructors to access and use the Canvas system to host and teach online courses as well as computer requirements for using Canvas.
Download/View the Instructor Basics Guide
BigBlueButton Conferences Tutorial
Click the button below for a tutorial on the BigBlueButton conference software for instructors. This is the software within Canvas that can be used to offer live virtual course lectures online.
View the BigBlueButton Tutorial
TurnItIn Plagiarism Detection Tutorial
To get a full look at how to handle plagiarism detection using TurnItIn in Canvas, you can click the button below to see a recording of professional development webinar session held by one of TurnItIn’s reps.
Watch the TurnItIn tutorial